This information is based on publicly available details on NBPDCL's website as of September 2026. Connection charges, documents, and the process can change — always check nbpdcl.co.in for the latest information.

Udakishunganj and Madhepura district fall under the North Bihar Power Distribution Company Limited (NBPDCL) — a separate company from South Bihar's SBPDCL. Whether you need a new electricity connection, want to pay your monthly bill, or need to report an outage, this guide covers the full process.

Official source: nbpdcl.co.in (the NBPDCL official portal) — the only official website for new connections, bill payment, and complaints. Madhepura district falls under NBPDCL, not SBPDCL.

How to get a new electricity connection

  • Visit nbpdcl.co.in and select "New Connection"
  • Enter your mobile number and district (Madhepura), then verify with OTP
  • Choose "LT New Connection" and fill in your address and load requirement (in kilowatts) in the application form
  • Upload identity proof (Aadhaar/voter ID/ration card) and address proof
  • After submission, the local electricity office inspects the site
  • Once the prescribed fee is paid, a meter is installed and the connection is activated

Ways to pay your bill online

  • Pay directly on nbpdcl.co.in using your consumer number
  • Through a UPI app's (PhonePe, Google Pay, Paytm) bill payment option
  • Cash payment at your nearest electricity service centre or CSC (Common Service Centre)
  • Check your bill amount and dues via SMS or mobile app

How to file an electricity complaint

For power outages, incorrect bills, or a faulty meter, all Bihar electricity distribution companies (both NBPDCL and SBPDCL) share a common toll-free helpline: 1912. You can also file a complaint online through the "Complaint" section on nbpdcl.co.in.

Required documents

  • Identity proof: Aadhaar card, voter ID, passport, or driving licence
  • Address proof: ration card, electricity/water bill, or rent agreement
  • A recent passport-size photo
  • A landlord's consent letter, if you are a tenant
Keep in mind: don't pay any agent or unauthorised person for a connection — the entire process can be completed online through nbpdcl.co.in. If in doubt, contact your local electricity office directly.

The bottom line

Whether it's a new connection or a monthly bill, NBPDCL's online portal handles most of the work from home. Remember the 1912 helpline for power outage complaints. For other everyday services, see our local directory guide.